- Understand and comply to Warehouse Management System, Transport Management System and all related operating processes. • Co-ordinate and liaise with customers/ transporter on day-to-day issues, order planning to meet customer’s order fulfilment, shipment delivery and collection requirements. • Prepare data collection and submit accurate reports to the Operations Executive. • Perform cycle count administration. • Ensure all incoming (including exchange and returns) and outgoing shipments are completed in a timely and orderly manner. • Ensure all shipment documentation are accurate and submitted timely. • Perform process improvement initiatives and implementation. • Report to the Operations Executive on all receiving non-conformances. • Perform day-to-day roles of the Operations Executive as assigned.
Skillset Requirements • Good knowledge in Warehouse Management System and hands-on experience with handling electronic devices such as RF scanners, • Good knowledge in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA) • Practical Experience in using and creating operations dashboards (e.g. Power BI, Tableau) • Good problem-solving skills and experience in resolving problems creatively. • Willing to voice out opinions and share best practices to improve team performance. • Able to communicate effectively with all stakeholders. Experience and Qualification • Possess diploma in logistics or supply chain. holder • Minimum 1 year of relevant experience in warehouse operations and customer service • Positive mindset, team player and high desire for learning • Detail oriented, analytical and innovative. • Adaptable to fast-moving work environment.