Senior Financial Controller

The Service Delivery Manager Financial Controlling is a key role within SGBS Finance that is responsible for the execution, delivery oversight and coordination of finance services for regions / clusters. The primary role includes ensuring high quality and efficient service delivery, client satisfaction, and cost management, according to SLA.

• Oversee the delivery of Financial Controlling services across clusters and BUs, striving to ensure high quality, efficiency, and customer satisfaction
• Identify and implement operational best practices, process improvements, and service standards to improve the service delivery process
• Coordinate with internal stakeholders (Finance Business Partner, GPOs, GFS, FC, BC) to understand their needs and expectations, and ensure the services meet or exceed these expectations
• Monitor performance metrics and KPIs to assess the quality of services, identify areas of improvement, and implement necessary changes
• Handle issues and queries escalated by the team leads, ensuring issues are resolved promptly and effectively
• Ensure compliance with relevant laws, regulations, and industry standards.
• Manage and lead teams, fostering an environment of teamwork, collaboration, and continuous improvement
• Manage the budget, ensuring cost efficiency while maintaining service standards
• Contributes to a working environment and culture which drives the desired mindset of all team members
• Reports to Finance key operational KPIs on a periodic basis to Financial Controlling GFS lead
• Keep up-to-date with industry trends and technological advancements to ensure the organization remains competitive and is utilizing the most effective tools and processes
• Ensure and be accountable for achievement of performance goals at the start of the year in coordination with the head of GFS lead
• Monitor work quality and escalate any operational issues in a timely manner

• Master’s Degree in Accounting, Finance or similar * 10+ years work experience in Finance GBS, 5+ years of experience as a team leader * 5+ years of experience in Financial Controlling, ideally in the logistics industry * Preferred: Recognized as an expert in sub-functional field * 6+ years experience in a Financial Controlling role, thereof min. 4 in leadership position * Strong understanding of Finance Accounting, Controlling processes * Experience with Finance / Accounting ERP systems * Good planning and organizational skills to balance and prioritize work and to generate alternatives and solutions * Proven experience in supervising a team within Financial Controlling processes in a complex and international business environment * [FC: Experience in a controlling leadership role; Preferably some knowledge of IFRS] * Strong leadership and managerial skills * Excellent communication, interpersonal skills and conflict resolution skills * Strong analytical and problem-solving skills * Ability to manage multiple tasks and prioritize effectively * Solid understanding of compliance requirements * Highly organized and detail-oriented * Solid Financial Controlling end-to-end process understanding * High-Proficient MS Office skills and experience with SAP * Must be fluent in English (both written and spoken) * Knowledge and understanding of financial and business management principles with the ability to communicate and prioritize business requirements * [FC: Preferred strong business acumen] * Leadership: Ability to guide, motivate, and inspire teams to achieve operational objectives * Emotional Intelligence: Understanding and managing own emotions, and being empathetic towards the emotions of team members and clients * Strategic and Critical Thinking: Ability to identify big picture goals, develop strategies to reach them, and make informed decisions based on data and insights * Communication: Effective communication with team members, and other stakeholders. Ability to articulate concepts, expectations, feedback, and explanations clearly and effectively * Problem Solving: Developing impactful and pragmatic solutions to complex challenges, often under pressure and within tight deadlines * Adaptability: Capacity to deal with changes and unexpected events, and adapt strategies or operations accordingly * Teamwork and Collaboration: Working cooperatively with others to meet shared objectives. Encourages team collaboration and promotes a positive team environment * Time Management: Ensuring tasks are completed within set timelines, balancing the demands of multiple tasks, and maintaining high standards of work * Proactive Approach: Not just responding to issues as they arise, but forecasting potential challenges and taking preventive measures

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.