Operations Manager, Contract Logistics/SCM, Operations

* Lead a team of subordinates to manage daily logistics operations and distribution system in the aspect of people, process, system, service quality, resources optimization, cost management and related planning. * Ensure that good liaison is maintained with governmental department or related organizations, regarding the rules and regulations of import / export / re-export, etc. such as licensing formalities, commodity information, and that all parties within the Company are well informed of the information, requirement and applications on documentation, restrictions and transportation mode * Manage and ensure that all incoming and outgoing orders, data / information, shipment and paperwork are accurately received, put-away, updated, manipulated, transferred to the proper designationed location in timely and good condition upon receipt at Logistics Center * Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods/order information capture are fully performed accurately and timely as per agreed SOP and KPI * Develop a good sub-contract management system and establish harmonious relationships with the sub-contractors * Keep track and ensure that the irregularities or non-conformance shipment return to/from customer, express company, forwarder, supplier or other subcontractors are handled properly and timely * Lead and develop teamwork culture, motivate team spirit and maintain high morale of staff to increase productivity, to maintain good communications with all levels, peer groups and with external customer * Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve or exceed the service standard or target * Enforce security and work safety measures and controls in the Logistics Center and distribution network * Monitor the departmental budgetary control and allocation of resources and ensure optimal resources are utilized in terms of facilities, system application, people and related information data * Contribute to add value to all services in conjunction with directions, established performance standards, measurements in cost saving and cost effectiveness * Work with management, Account Team to review the performance, business opportunity , complaint/claims, feedback raised from internal and external customers and identify solutions for continuous improvement and error prevention * Analyse the reports on operational performance and field discrepancies; propose plans or ideas for operation and process improvement to superior * Provide on-the-job training to individual staff to improve work performance and productivity Deploy and complete special assignments at the instructions of the Logistics Manager / General Manager.

* Minimum Diploma/Degree Holder supply chain management, logistics or business administration. * Minimum eight (8) years of experience in logistics or supply chain management in supervision or management of logistics or related field. * Warehouse Management system, knowledge of warehouse function, warehouse layout, international logistics, transport, customs, or trade department/function.

To be considered for this position you must have valid rights to work and live in Malaysia